Privacy & Cookies

Last updated: 14 October 2026

This notice explains how Johnstone Projects Holdings Ltd, trading as Johnstone Projects, handles personal information when you visit johnstone.pro or contact us.

Who we are

Johnstone Projects Holdings Ltd is responsible for the personal information described in this notice.

Email: hello@johnstone.pro

Information we receive

When you contact us, we receive your email address and any information you choose to provide, such as your name, telephone number, company details and the contents of your enquiry.

Our website is hosted by Squarespace. Delivering and securing the website involves processing technical information, which may include your IP address, browser and device information.

You do not need to provide contact details to browse this website. If you contact us, we need enough information to respond.

How we use your information

We use personal information to:

• Respond to enquiries and communicate with you.

• Manage business relationships and related correspondence.

• Operate and protect our website and communications.

• Meet legal obligations and handle legal claims where necessary.

We rely on our legitimate interests in responding to enquiries, managing our business and keeping our systems secure, where these interests do not override your rights.

Where applicable, we also process information to take steps towards or perform a contract with you, or to comply with a legal obligation.

Who we share information with

We use Squarespace to host our website and Google Workspace to handle email and business communications. These providers process information as needed to supply their services.

We may also share relevant information with professional advisers, such as our accountants or legal advisers, or with authorities where required by law.

We do not sell personal information.

International processing

Our service providers may process information outside the UK. Where required, transfers are covered by recognised safeguards, such as UK adequacy regulations or approved contractual safeguards.

You can contact us for further information about the safeguards relevant to your information.

How long we keep information

We retain information only for as long as needed for its purpose.

• General enquiries: One year.

• Business correspondence and records: Three years.

We may retain relevant information for longer where necessary to meet a legal obligation or establish, exercise or defend a legal claim.

Cookies

Cookies are small files stored on your device. Squarespace may use cookies necessary to operate the website and provide its features.

You can also manage cookies through your browser settings. Blocking necessary cookies may affect some website features.

Your rights

Depending on the circumstances, you may have the right to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion or restriction of its use.

• Object to processing based on legitimate interests.

• Receive certain information in a portable format.

• Withdraw consent where processing relies on consent.

To make a request, email hello@johnstone.pro.

You can also complain to the Information Commissioner’s Office, the UK’s data protection regulator, at ico.org.uk. You do not need to contact us first, although we would welcome the opportunity to address your concerns.

Changes to this notice

We will update this notice if our use of personal information changes. The date above shows when it was last revised.